Effective Date: 29/05/2025
Last Updated: 29/05/2025
Ratethem (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and relevant international data protection laws including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website and services.
This policy applies to all users of Ratethem, including:
Reviewers
Public figure profiles
Visitors
Self-listed users
Name, username, or pseudonym
Email address (if you register)
Profile photos or avatars (optional)
Any content you post, including reviews and ratings
Information included in self-listings or biographies
IP address
Browser type and version
Device information
Log and usage data
Location (if permitted by your device)
We may use third-party tools (e.g., analytics providers, social login, CAPTCHA, or comment moderation tools) that may collect limited personal data according to their own privacy terms.
We collect and process your personal data to:
Enable account creation and self-listing
Display and manage reviews and ratings
Moderate and prevent abusive or unlawful content
Improve website performance and user experience
Comply with legal obligations (e.g., POPIA, GDPR, Cybercrimes Act)
Communicate with users (e.g., updates, support responses)
We rely on the following legal grounds:
Consent (e.g., when you register or submit a review)
Contractual necessity (to provide services)
Legal obligations (e.g., to investigate harmful content)
Legitimate interests (e.g., to ensure platform integrity)
Depending on applicable law (POPIA, GDPR), you have the right to:
Access your personal data
Request correction or deletion of data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise these rights, contact us at: [Insert Contact Email]
We may share your data with:
Moderation or analytics providers (under strict confidentiality agreements)
Legal authorities when required by law
Service providers who help operate the platform (e.g., hosting, email systems)
We do not sell or trade your personal information.
We keep your data:
As long as your account is active or as needed to provide services
As required by law or regulatory purposes
Until you request deletion (subject to content moderation and legal requirements)
Your data may be processed in other countries for hosting, analytics, or moderation. We ensure that such transfers comply with data protection laws and are subject to appropriate safeguards (e.g., contractual clauses).
Ratethem is not directed at children under the age of 13. If we discover we’ve collected data from a child without verified parental consent, we will delete it immediately.
We use cookies and similar technologies to:
Authenticate users
Remember preferences
Analyze traffic and usage patterns
You may opt out or adjust cookie settings through your browser. Some features may not function properly without cookies.
We implement appropriate technical and organizational safeguards to:
Protect your personal information against unauthorized access, loss, or misuse
Ensure confidentiality, integrity, and availability of data
However, no online platform is 100% secure, and you use the service at your own risk.
We may revise this Privacy Policy from time to time. Material changes will be communicated via the platform or email (if applicable). Continued use of Ratethem means you accept the updated policy.
For any questions, concerns, or data requests, contact:
📧 support@ratethem.co.za
📍 Online Based – No Physical Address
By using Ratethem, you consent to the terms of this Privacy Policy.
